FAQ

Ordering & Products

What types of products does SteezeStop sell We offer pet essentials, accessories, grooming supplies, toys, treats, and lifestyle items for dogs, cats, and small animals.
How do I know which size to choose for my pet Each product page includes a detailed size chart. Measure your pet’s neck, chest, and length for the best fit.
Are your products safe and pet‑friendly Yes — we source items from trusted suppliers and prioritize materials that are non‑toxic and durable.

Do you offer nationwide shipping Yes, we ship across the United States.
How long does shipping take Standard delivery typically takes 3–7 business days depending on your location.
Can I track my order Absolutely. Once your order ships, you’ll receive a tracking link via email.

What is your return policy We accept returns within 30 days of delivery as long as the item is unused and in original packaging.
How do I start a return or exchange Contact our support team with your order number, and we’ll guide you through the process.
What if my item arrives damaged Reach out within 48 hours with photos, and we’ll replace or refund the item.

What payment methods do you accept We accept major credit cards, PayPal, and other secure payment options at checkout.
Is my payment information secure Yes — our checkout uses encrypted, industry‑standard security to protect your data.

How can I contact SteezeStop You can reach us via email or through the contact form on our website.
Do you offer support for product recommendations Definitely. Tell us about your pet’s needs, and we’ll help you choose the right items.